Microsoft Remote Desktop Mac Unable To Connect

  



This forum is for Apple's Remote Desktop and therefore not for you. Microsoft's Remote Desktop forum is here:

Remote desktop connection for Mac can't connect to windows 7 machine over internet I am unable to connect from my home network to the Windows 7 Professional machine at my office, using either Microsoft Remote Desktop Connection (2.1.1) for Mac or the open source CoRD program. Microsoft Q&A is the best place to get answers to all your technical questions on Microsoft products and services. Unable to connect to remote desktop.

  1. Try the same connection on an iOS device such as iPhone or iPAD to see the result. Test to remote to a Windows OS which does not require RD gateway just to see if the remote will work.
  2. Remote Desktop Connection cannot verify the identity of the computer that you want to connect to. Try reconnecting to the Windows-based computer, or contact our administrator. Is it possible that the remote server allows connects from only Windows clients?



You should have a word with your network administrator and ask them the question. FWIW I think there's a certificate or a protocol setting that needs to be configured somewhere that will allow your Mac to 'pass-through'. This could be something built-in on a PC or pre-configured when your IT department roll out the setting to their PC clients. Be patient and persistent and don't let them fob you off simply because you're on a Mac and not a PC. They should be supporting you properly irrespective of platform. It's their job after all


Remote

Apr 3, 2020 4:17 AM

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Applies to: macOS 10.12 or later

Important

This content applies to Windows Virtual Desktop with Azure Resource Manager Windows Virtual Desktop objects. If you're using Windows Virtual Desktop (classic) without Azure Resource Manager objects, see this article.

You can access Windows Virtual Desktop resources from your macOS devices with our downloadable client. This guide will tell you how to set up the client.

Microsoft Remote Desktop Connection Mac

Install the client

To get started, download and install the client on your macOS device.

Subscribe to a feed

Subscribe to the feed your admin gave you to get the list of managed resources available to you on your macOS device.

Desktop

To subscribe to a feed:

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  1. Select Add Workspace on the main page to connect to the service and retrieve your resources.
  2. Enter the Feed URL. This can be a URL or email address:
    • If you use a URL, use the one your admin gave you. Normally, the URL is https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery.
    • To use email, enter your email address. This tells the client to search for a URL associated with your email address if your admin configured the server that way.
    • To connect through the US Gov portal, use https://rdweb.wvd.azure.us/api/arm/feeddiscovery.
  3. Select Add.
  4. Sign in with your user account when prompted.

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After you've signed in, you should see a list of available resources.

Once you've subscribed to a feed, the feed's content will update automatically on a regular basis. Resources may be added, changed, or removed based on changes made by your administrator.

Microsoft Remote Desktop Client Mac

Next steps

Microsoft Remote Desktop Mac Not Connecting 0x204

To learn more about the macOS client, check out the Get started with the macOS client documentation.